Operations

Tune-up Your Association

One of my favorite features in my car is the simplest one—it has a little message that comes up when I’m due for an oil change.   It’s simple, but it sure beats the little sticker that the Jiffy Lube guy puts in the window that always falls off.

That someone took the time to develop that feature tells me something—a periodic “tune up” is important to keep the engine running right.

That’s a great message for car owners.  Its also a great message for associations to heed in a different way.

The mid-year mark is a great point to reassess your annual goals, the effectiveness of your board, and other critical measures for the organization.  Here’s my “tune up check list”

  1. Are the annual goals still the right ones?   Sometimes the initiative that started with the best of intentions in January needs to change.  I’ve seen too many organizations on a “march to completion” of annual goals that are no longer relevant to the organization.
  2. Is the budget on track?   June is still a time that you can make adjustments and throttle back expenses to maintain budget targets—by the time year end hits in December, it’s too late.
  3. Do we have the best people?   This goes for the Board, volunteers and staff.   There’s no substitute for the right talent—mid year is a good time to assess whether you have the right people, and if not, start putting in place transition plans to execute by year end.

Oh, and don’t forget to check the wiper blades.  Mine are always worn down, and there’s no little light for that…

 

784.

That’s how many association conference calls I facilitate in the average year.  With that many calls, I want them to be productive time.  Here are seven habits that help keep calls that I facilitate more productive:

  1. Know who’s driving.
    So many calls are just adrift, it’s unclear who is charged with facilitating the call and keeping it on track. And remember, the facilitator needs to be prepared—come to the call early and know the agenda well.
    Continue reading »

Technical Committee Checklist

You have just formed a new consortium and you’re anxious to begin work – real work – on meeting your goals and objectives. Your chances for success will be much higher if you first have a solid foundation in place.  Here is a handy checklist you should have before starting your first technical committee or working group.

For the Organization as a Whole:

✓  RoP or Rules of Procedure. This document describes how groups are formed, how they conduct business, and how they are closed. Continue reading »

Association’s “To Don’t” List

Today marks 15 years since the publication of one of my favorite business books, Built to Last, by James Collins.  Given the title, it’s appropriate that its lessons have been “built to last” as well—having stuck with me for the 15 years since I first read the book.

Collins writes of what it takes to make a company that survives and prospers for more than 50 years.   He has examples of companies like Proctor and Gamble, surviving changes that make the changes of today pale by comparison—things like the advent of electricity or the transcontinental railroad. Continue reading »

Associations Year End Checklist

With the calendar down to just one page, now’s a good time to think of all the “year end” activities for your association.   Here’s my list, I’ll leave it to the guy with the beard to check it twice. Continue reading »

Help Your Board Avoid the Post-launch Blues

Recently the chairman of a newly launched association approached me, frustrated that his board was becoming ineffective. Where the same board had been highly focused moving toward launch, post-launch it suddenly seemed to lack engagement and focus.

There are a few reasons why this happened. First, it’s natural for any group to experience a let-down after a key goal or milestone has been achieved. Continue reading »

Association Meetings, Sweat The Details

It’s meeting season.  Over the past three weeks, our clients have held nearly a dozen meetings and conferences of all types—with over 2500 total attendees.

We’ve had some great success with our meetings and events in recent weeks.  As I think about why, it struck me that there are a few general rules that associations should keep in mind when holding events of any size Continue reading »

Five Ways to Get More From Your Board Meeting

I go to over 200 Association Board meetings per year.   Some are great.  And some, well, a little less than great.    As I think about what makes the great one’s work, a few simple rules come to mind Continue reading »

Is Your Association on the Decline?

Declining membership.   Unrealized goals.  Meeting attendance down.

These are just a few of the symptoms of an association that is failing.     As with any disease, you don’t treat the symptoms, you need to treat the root cause.   In the case of a failed association, here are some of the things to watch for:

Lack of mission focus: A mission statement is more than some frilly words on a piece of paper on your conference room wall.  Continue reading »

For any nonprofit group — whether it’s an alumni association, a standards body, or anything in between — the internet and its associated technologies are likely to play a significant role in how members interact with the organization and each other. Although full of promise, these tools can all too easily limit member engagement and restrict progress toward goals. The reason: many users do not know how to use them.

Continue reading »